Shipping Policy
Shipping Policy
At Our Little Treasures, I strive to provide you with a seamless shopping experience, which includes the commitment to clear and concise shipping practices. Below you will find an overview of Our Little Treasures shipping policy, addressing important topics including order processing time, shipping costs, available shipping options, potential interruptions, and more.
Order Processing Timeframe
All orders are processed as quickly as possible. Typically, processing takes 2-3 business days before your order ships. During peak seasons or promotional events, processing times may be extended, but we will communicate any delays promptly.
Shipping Costs:
Shipping costs are calculated at checkout based on the selected shipping method, weight of the items, and destination. Be sure to review the shipping options available and associated costs before completing your purchase. Our Little Treasures occasionally offers promotional shipping rates or free shipping campaigns, which will be clearly noted on our site.
Domestic Shipping:
Our Little Treasures offers several domestic shipping options to meet your needs. The available carriers may include:
Standard Ground Shipping: 2-5 days
Expedited Shipping: 1-3 days
Next-Day Delivery: Available in select areas
Delivery times are estimates and may vary based on your location and the time of year.
International Shipping:
At this time, Our Little Treasures is a solely Canadian company and only ships within Canada.
Potential Service Interruptions:
While Our Little Treasures strives for timely delivery, certain circumstances may lead to service interruptions, such as extreme weather conditions, public holidays, or carrier delays. In such cases, I will keep you informed via email regarding any changes to the estimated delivery time.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
Address Accuracy:
It is important to provide an accurate shipping address, including Area codes, apartment numbers, and recipient names. Our Little Treasures cannot be held liable for lost or delayed shipments caused by incorrect address information. Please review your details carefully before finalizing your order.
Customer Support:
If you experience any issues with your order or have shipping questions, feel free to reach out to our customer support email at sales@ourlittletreasures.net. I am here to assist you.
By placing an order with Our Little Treasures, you agree to the terms outlined in this shipping policy. I appreciate your business and am committed to ensuring your satisfaction with every purchase!