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Refund Policy

Return Policy

At Our Little Treasures, I aim to ensure your satisfaction with your purchase. If you're not completely happy with your goods or services, please review our refund policy below.

Timeframe for Refund Requests:

 For goods, refund requests must be submitted within 30 days from the date of recieving on tracking slip of delivery.  

Conditions for Refunds:

You may be eligible for a full refund if:  

  • The item is broken or damaged upon receipt.  

  • The item does not match the description provided on our site.  

  • The item is the wrong size.  

  • The item does not meet your expectations.  

Please Note:

Shipping costs incurred for returning goods will be the responsibility of the purchaser. Unless the package was damaged during shipping, and you have contacted Our Little Treasures within 24 hours of receiving your package. 

How to Request a Refund:

Please email sales@ourlittletreasures.net, indicating your order number and the reason for the refund. Our Little Treasures will send you return instructions. 

I appreciate your understanding and cooperation, and I strive to process all refund requests promptly. If you have any questions or need assistance, please don't hesitate to reach out.

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